BI Ride by Kitsap Transit offers an app to book, track and pay for on-demand bus service


BI Ride buses can be tracked through the new app.

Kitsap Transit

Thanks to a partnership between Kitsap Transit and The Routing Company, getting around Bainbridge Island, Washington without getting behind the wheel has become much more convenient for residents and tourists alike.

Those who download the Ride Pingo mobile app can book, track and pay for a trip on BI Ride, Kitsap Transit’s on-demand bus service to almost anywhere on Bainbridge Island. BI Ride will continue to operate scheduled departures from the Bainbridge Island Ferry Terminal; travelers can reach the rest of the island using the app or by calling BI Ride.

Launched in 2008, BI Ride has been offering same-day trip planning since June 2014; customers book travel by calling. The regular rate is $ 2. The service operates weekdays from 8.45 a.m. to 3.30 p.m. and Saturdays from 9.00 a.m. to 6.00 p.m.

“We are excited to make our BI Ride service even more convenient so that more people can access our on-demand bus service,” said John Clauson, Executive Director of Kitsap Transit.

As Kitsap Transit launches the mobile app for BI Ride, it is also conducting a survey of residents and workers of Bainbridge Island to understand their travel needs, attitudes and perceptions of Kitsap Transit services. The survey, which ends at the end of July, will provide Kitsap Transit with baseline data when the mobile app for BI Ride is launched. Those who complete the survey are entered into a draw for a prize.

Kitsap Transit claims to be the first transit agency in the United States to launch a paid pilot program with The Routing Company, a startup from the Massachusetts Institute of Technology (MIT). Ride Pingo is currently available in five cities on three continents: Houston, Texas; Dunoon, Scotland; Campeltown, Scotland; The Grove Estate in Victoria, Australia; and Escaldes-Engordany, Andorra.

The Pingo platform includes a fleet management dashboard, a pilot app and a pilot app. The Ride Pingo app is available on the App Store for iPhone and Google Play Store for Android.

“The Routing Company is partnering with cities and communities to help shape the future of public transportation,” said James Cox, CEO of The Routing Company. “Through this pilot project with Kitsap Transit, we hope to show how our MIT-inspired technology can help make public transit more sustainable and reliable for visitors and residents of Bainbridge Island.”

BI Ride, powered by Pingo, could have a dramatic impact if more Bainbridge Island residents, workers and tourists took advantage, Kitsap Transit notes. The City of Bainbridge Island’s climate action plan sets an overall goal of reducing greenhouse gas emissions on the island by 90% by 2045 from 2014 levels. But a lack of knowledge of BI Ride has made many ride on their own who could benefit from it.

In 2019, the Town of Bainbridge Island increased vehicle registration fees from $ 20 to $ 30 per year and intended to provide up to $ 100,000 to support the commercialization of BI Ride. Earlier this month, city council allocated $ 100,000 to Kitsap Transit to engage the community on BI Ride. Kitsap Transit will develop a marketing and engagement plan in consultation with the city.


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