City Gets Boost With New Website | New

“It was long overdue,” said Neil Fratus, City Manager of Titusville, of the city’s new website, which recently went live.

The old website, which could have been considered impressive in the 90s, has been replaced with something more modern that matches what other municipalities in the area have. The website is a product of the work of the City Manager’s office, with the help and guidance of Jessica Hilburn, who has helped keep the whole process local.

The web address is still the same, CityofTitusvillePa.Gov. Fratus said that as they moved to the new site, there was a 48 hour period when the site was down. Those who couldn’t access the website should now be able to do so.

About a year ago, Fratus recalls talking about the website with Executive Secretary Heather Stewart. “I sat there and said, ‘Boy, we have to do something new,’ Fratus said.

At this point, he and Stewart have made it their mission to create a new, more resident-friendly website by the end of August 2021. Even though August has turned into November, Fratus is happy with the finished product and believes it will help the inhabitants of the City to use the services and find information more easily.

“The old site had a lot of information everywhere. It was everywhere, ”Fratus said. “This new site looks great, is easy to find and offers all the services our residents need. “

Instead of looking at a dark page with links scattered all over the place and the city’s logo, visitors are now greeted with an image of Main Street.

Appearance was not the only aspect that worried the City. They really wanted the site to be easy to use.

City residents pay their bills and city service charges on the website, and city officials wanted to make sure everyone could easily use the site to do so.

“The website is what I use to pay for,” said Fratus, who said he found the new site much easier to navigate.

City officials wanted the page to sell the City and show site visitors everything there is to do. During council meetings, those who attend may have noticed that council members have pushed back the community calendar of Titusville Placemaking. The City wants businesses and organizations to use the calendar as a place for residents to find out about events, parties, meetings and whatever is going on. The community calendar is now available on the website.

While Fratus and Stewart worked on the website for months, some expertise was needed. This help came from Jessica Hilburn, who worked on the Titusville Placemaking team and also created other websites, and City Councilor Sara Jones.

“Hats off to Jessica Hilburn,” Fratus said. “We had what we wanted and she ran with it.”

Part of what the update does is allow Fratus to put up information and hopefully get fewer calls. Fratus said the city doesn’t want to discourage residents from calling town hall and talking to city officials.

“Hope more people check out the website, instead of calling first maybe take a look there,” Fratus said.

Users who have problems with the site should call the town hall. Fratus said this is a necessary change and he is excited. “It makes us live with time,” Fratus said.

Dvorkin can be contacted by email at [email protected]

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