Drop in postal letter volume shows need for postal email services – InsideSources

The global volume of domestic letters has increased from 320 billion items in 2016 to 259 billion in 2020, according to data from the Universal Postal Union (a United Nations agency).

Postal letter volumes have declined dramatically in most developed countries. And data from the European Commission on the 33 countries tracked by the European Union also reported a significant decline. In most middle- and low-income countries, letter volumes are also down. There is a downward trend in the volume of national letters in all areas.

US Postal Service data on mail volumes shows a downward trend in letter volume for many years now. The coronavirus pandemic has accelerated the decline. UK’s Royal Mail Group says these structural changes in letter volume will accelerate and decline. The bright spot for postal services is parcel delivery, which has exploded thanks to online shopping. However, this is not enough to bring them profitability as the parcel delivery landscape is changing dramatically.

McKinsey & Co. and Boston Consulting Group predicted this decline. Deloitte talked about serving millennials who are digital natives, people whose history is “marked by the arrival of the internet”. Millennials also care about corporate social responsibility. Gen Z is more digital than any previous generation, and there has been a huge shift over many years from traditional delivery to online delivery.

Postal services are struggling due to the move to the Internet. Email services meet people’s communication needs more efficiently and much faster than postal products. By creating an email service, we can help postal services continue to meet the communication needs of the public while continuing parcel deliveries. The federal government should mandate communication via this email service for government business.

The Postal Service email to the public will be a boon for small business owners and mid-sized businesses who want to reach and deliver products to customers in their neighborhood. Customers will also know about businesses in their area without having to deal with the junk mail that clogs their postal mailboxes at home.

The shift to email will create an enabling environment for the true digital transformation of our economies. Postal services can make money by sending emails and earning revenue from email marketing. Postal services have been struggling with profitability for some time, and this service will help them earn money and turn their organizations around.

Embracing online communication will also benefit the environment. The US Postal Service processed 9.3 billion pounds of mail, excluding parcels, in 2021. That’s 4.65 million tons, or 79.03 million trees (17 trees per ton of paper). The postal e-mail service will help reduce the problem of climate change by reducing the number of trees felled for paper use.

“Each year in the United States, the use of receipts consumes over 3 million trees, 9 billion gallons of water and generates over 4 billion pounds of (carbon dioxide) and 302 million pounds of waste solids during production,” according to Green America.

Imagine if postal services around the world offer email service to their residents, how exponentially beneficial it is to the environment.

The Postal Service is, in most cases, the only highly visible federal agency in our lives. By transforming it, the public will see and adopt these changes in their daily lives, thus reducing their paper consumption.

In conclusion, by offering an email service, postal services can revive their brand, help the environment and bring profitability to the postal industry.

About Madeline Powers

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