How to request or return

  • You can send read receipts on Gmail if you have a work or school Gmail account.
  • If your administrator requires it, you may need to manually approve read receipts sent to you.
  • There are also third-party options if you can’t access the built-in read receipt in Gmail.
  • Visit Insider’s Technical Reference Library for more stories.

Sometimes you need to know for sure that your email has been received. This is when reading receipts come in handy. If you have Gmail, you can have access to the read receipt feature.

However, be aware that unless you have a work or school account configured by an administrator, you will not have access to this integrated tool. That said, there are third-party options you can use instead.

Here’s how to request and resend read receipts in Gmail.

How to request a read receipt on Gmail

1. Go to your Gmail account.

2. Click on Compose, located towards the upper left corner of the window.

Screenshot of a Gmail inbox

Compose your email as you normally would.

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3. Write your e-mail.

4. Click the down slider, located in the lower right corner of the draft, and choose Request a read receipt.

Screenshot of draft email in Gmail

Click the slider down and, if read receipts are available on your account, select the option in the pop-up window.

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5. Hit Send.

How to return a read receipt to Gmail

Sometimes a read receipt will automatically be sent to the sender when you open an email. But if your admin asks you to approve read receipts, you’ll need to approve them manually. Here’s how:

1. Go to your Gmail account and open the email with the read receipt.

2. You will see the option to resend the read receipt request – click Send receipts if you want the sender to know that you have received their email, or select Not now to skip this option.

Why aren’t my read receipts being resent?

There are several reasons why you may not receive a read receipt. For example, the recipient may have chosen not to resend the read receipt, as this is an option they will have when they open the email. Or, if you’ve sent it to a group mailing list or someone whose admin or platform is restricting read receipts, your read receipts won’t work.

Third-party read receipt options

If you don’t have a Gmail account that’s eligible for read receipts, you can use a third-party service to access the feature. Here are some examples :

  • Mailtrack: This browser extension tells you if your email has been opened, how many times, and if you have received an email with a read receipt attached. The free plan gives you unlimited tracking and you can opt for a paid plan to access more features like real-time notifications and group email tracking.
  • Boomerang: Besides seeing if your email has been read, you can also see the number of times it has been opened and which links have been clicked with this tool. You can get up to 10 message credits per month with the free plan. Paid options add features like unlimited message credits, inbox pause, and premium assistance to the mix.
  • Glass: This email marketing tool allows you to schedule messages, view reports on opens, clicks and replies to your emails. For a single person, the cost is $ 12.95 per month for the standard plan or $ 19.95 per month for the premium plan. There are also team plans available, with varying prices depending on the number of users.

About Madeline Powers

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