Namma Metro to Launch Mobile App Based QR Ticketing System on Rajyostava Day

For 11 years, passengers have been using smart cards or contactless tokens to travel on subways

For 11 years, passengers have been using smart cards or contactless tokens to travel on subways


Bangalore Metro Rail Corporation Ltd. (BMRCL) is set to launch a mobile app-based QR ticketing system from November 1. The initiative will help passengers ride the metro without using smart cards or tokens.

BMRCL Managing Director Anjum Parwez said The Hindu that tests were underway to start the new ticketing system. “On the occasion of Karnataka Rajyotsava, BMRCL will launch the QR ticketing system. The new system will provide more travel convenience for metro passengers,” Mr. Parwez said.

Subway passengers will be able to purchase one-way tickets on the mobile app by selecting origin and destination points. The displayed QR code could be typed at the doors of the automatic ticketing machine (AFC) to travel on the metro. The new system will save people from having to wait in long lines to buy tokens or top up smart cards. To facilitate the new ticketing system, AFC gates have been upgraded in all metro stations.

Prior to the COVID-19 outbreak, BMRCL planned to roll out the National Common Mobility Card (NCMC) and a mobile app-based QR ticketing system. Although the BMRCL has made a trial to introduce the NCMC cards, this has not yet become a reality.

Namma Metro’s operations in the city completed 11 years on October 20. In September, 64% of commuters used smart cards and 36% tokens to travel. The average ridership has already crossed over 5 lakh per day and the number is likely to rise again as the BMRCL opens the Baiyappanahalli – Whitefield line for commercial operations. The trial of this line has started and commercial operations should start by next March.

People who depend on public transport in the city demand that the BMRCL and the Bangalore Metropolitan Transport Corporation (BMTC) provide a common ticketing system that helps them travel on both the metro and city buses. In the past, the BMTC had made great promises by introducing a robust mobile app that would help passengers track the arrival of buses in real time, a QR-based ticketing system, etc., but it still saves time. due to various issues.

When the subway service was launched in 2011, the BMRCL and BMTC introduced a common paper ticket that allowed people to travel on both the subway and city buses. After a few months, the issuance of common paper tickets was discontinued due to poor attendance.

Satish Kumar, who depends on public transport for his journeys, said: “It is unfortunate that BMRCL and BMTC have failed to introduce a common platform for people to use a single ticketing system to use both modes of transport. Using a single smart card or mobile app will help people a lot. People will also switch from private to public transport when the public transport system is made more convenient. »

In the city, the BMRCL has a network of 55 km of operational metro lines and the BMTC has a fleet of 6,800 buses and makes over 52,300 trips per day.

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