Parents to seek help through new one-stop website


Launched today, the new ASK website is an initiative of the Liberal Marshall Government, working closely with key stakeholders and parents with lived experience, including Child Protection Advocate and Grandmother Belinda Valentine.

The new ASK (Adults Supporting Kids) website allows parents or anyone concerned about a child’s safety to find help by bringing together a range of South Australian-specific services in one user-friendly place.

ASK’s home page asks parents and expectant parents some simple questions, including: Do you have a baby on the way? Do you have concerns about a child or youth? Are you or someone else feeling unsafe? – then directs them directly to the support.

Some of the features of the website include:

  • A chat function allowing users to ask questions and be connected to services according to their situation
  • Advanced search function with search options by geographic area, keywords, type of service, suburb or postal code
  • Downloadable guides translated into 12 languages ​​* List of 24/7 help lines for a range of different issues
  • A ‘quick and safe exit’ button so anyone using the website will be immediately redirected to a public website if they need to change screens quickly

Social Services Minister Michelle Lensink urged South Australian families who need help to visit the website.

“Bringing a baby into the world and caring for a child can be difficult and we want moms and dads to know that they are not alone and that help is available if they need it,” he said. said Minister Lensink.

“Our new one-stop ASK website is an easy-to-use, dedicated place for parents in South Australia who need extra help, no matter what kind of challenge they face.

“From support to mental health, financial issues and parenting advice, the new ASK website will make it easier for South Australians to get the support they need sooner and easier than ever before with the click of a button or a button. phone call.

“We want to break down the stigma associated with asking for help and provide a safe online space for people to learn more about services that could make a real difference in the lives of their families.

“We listened to direct feedback from parents who told us it can be overwhelming when trying to find information and support when needed, and how one website would be a useful resource for others with to similar problems.

“All families should know that it’s OK to ASK for help – so ASK early and ASK often.”

Ms. Belinda Valentine, who has advocated for improvements in the child protection system since the tragic death of her granddaughter Chloé Valentine, has been a key advisor in the development of the website.

She said ASK enables people to find a clearer path to information and supports what they may need, when they need it.

“We all know parenting can be hard work sometimes, especially without information and support,” Ms. Valentine said.

“ASK is a foundational resource that gives any adult who supports children the confidence to raise awareness of their situation and how they can act quickly.”

The Liberal Marshall Government funded $ 180,000 to develop the new website, plus ongoing annual costs to update the site and fund a chat box, operated by the DHS Draw Service from 9 a.m. to 5 p.m. Monday. see you on Friday.

The ASK website will also be promoted on social media and posters will be posted throughout the community, including children’s centers and birthing hospitals, as well as service providers. Parents in need of support are encouraged to visit the website:


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