Thryv continues award-winning streak with G2 and Capterra accolades


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Thryv Holdings, Inc., the supplier of Thryv® , the end-to-end customer experience platform for growing small businesses, and Hub by Thryv ™, the leading platform for emerging franchises, is proud to announce that it continues to win awards from industry in key categories, as determined by verified reviews of software users.

G2, an online marketplace where software users can discover and examine technology, ranked Thryv as a Small Business Leader for the seventh quarter in a row. Thryv was once again named a leader among competitors in G2’s summer 2021 reports.

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Other G2 Summer Report 2021 Leadership Awards for Thryv include:

  • For the second quarter, small business users say Thryv is the easiest to use.
  • Making it the fourth quarter in a row, Thryv has the highest user adoption for small businesses.
  • For three quarters in a row, Thryv has been named the leader in Best Overall Support.
  • Additionally, for the fourth quarter in a row, Thryv Small Business users are the most likely to recommend Thryv.
  • For the fifth quarter in a row, users say Thryv has the easiest setup among small businesses and overall.
  • Additionally, for the fifth quarter in a row, small business users rated Thryv as having the simplest administrative functionality.

“I recently joined [Thryv], and they’ve added a ton of new resources that will not only help me with my business, but I can also share them with the small business owners I work with, ”said Thryv user and G2 reviewer, Tracy Mueller, CEO of Networking4You, based in Tinley Park, Illinois. “I am impressed with the constant communication and the flexibility to explain and help set up on their platform. It was one of the smartest decisions I made for my business. I feel productive and organized.

Thryv recorded significant gains in the G2 Relationships Index for Social Media Management and Marketing Automation, jumping 7 positions in both categories to reach 6th (out of 73) and 15th (out of 97), respectively. positions. The relationship index signifies the ease of use, the quality of the support, and the likelihood that the user will recommend Thryv to others.

“We are extremely honored that Thryv users have recognized the value we offer, as evidenced by these awards that we have won quarterly for over a year and almost two years in select categories,” said Ryan Cantor, vice-president of Thryv Product and Marketing. “This shows that we continue to provide the software solutions and free support that small businesses need to run their growing businesses. It is very important to us that these online marketplaces are based on verified user reviews, their software reviews and overall satisfaction.

Capterra, another online marketplace that offers user reviews of verified software, along with its sister Gartner Digital Markets, acknowledged Thryv in several 2021 reports. For example, Thryv was called:

  • A GetApp Category Leader for Reputation Management
  • A pioneer in software consulting for reputation management
  • A GetApp category leader for real estate CRM
  • A GetApp category leader for review management

Thryv also made Capterra’s shortlist for:

  • Reputation management
  • Reviews management
  • Real estate CRM

“The Thryv support team is amazing! I always get a response immediately and every employee knows their stuff, ”said Zaidy V., Thryv user and reviewer for Capterra, who handles social media and data entry in the real estate industry. “I love that in this software everything you need is in one place. “

Thryv provides a host of features on its platform, such as quotes, invoicing, payment requests and reminders, and payment processing with ThryvPaySM, the integration of Google My Business, a verticalized CRM adapted to various sectors, the automation of marketing by e-mail and SMS, online appointment booking, management of social media and online reviews, etc. . Hub by Thryv gives emerging franchises the ability to scale their multi-site business with turnkey franchise business software that monitors every location, all in one place.

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